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Privacy Policy for 'That's Mine' Events

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At 'That's Mine' Events, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you attend, register for, or participate in events or markets hosted by That's Mine Events.

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By attending or engaging with our events or markets, you agree to the collection and use of your information as outlined in this policy. Please read this policy carefully.

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1. Information We Collect

We collect various types of information to enhance your experience at our events and markets:

  • Personal Information: This may include your name, contact details (email, phone number), mailing address, and payment information when registering for events or purchasing tickets.

  • Event Participation Information: Details about your participation in events, such as the type of market booth you rent, or products/services you offer.

  • Payment Information: We may collect payment information for event registration or purchases, such as credit card details, processed securely through third-party payment systems.

  • Attendance Information: We may record your attendance at events via check-ins or registration lists.

  • Communication Preferences: Information related to your preferences for receiving event updates, promotions, and newsletters.

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2. How We Use Your Information

We use your information for the following purposes:

  • Event Registration: To process and confirm your registration, including ticket purchases, booth reservations, and other event-related services.

  • Event Communication: To send you important information related to the event, including changes to schedules, special offers, or event updates.

  • Customer Support: To respond to inquiries, provide assistance, and address issues you may encounter before, during, or after the event.

  • Marketing & Promotion: To send you marketing materials, newsletters, and promotional offers. You can opt-out at any time by following the unsubscribe instructions in the communications we send.

  • Compliance & Legal Purposes: To comply with applicable laws, regulations, and legal obligations, including tax and record-keeping requirements.

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3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. These steps include:

  • Using encryption technologies to secure sensitive information during transactions.

  • Limiting access to your personal data to authorized personnel only.

  • Regularly reviewing our security practices to ensure they meet industry standards.

However, please note that no data transmission over the internet can be guaranteed 100% secure, and while we strive to protect your information, we cannot ensure the security of data transmitted to or from our systems.

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4. Sharing Your Information

We may share your information with the following parties:

  • Third-Party Service Providers: We may share information with vendors and service providers who help us run our events, including payment processors, email marketing platforms, and event management tools.

  • Event Partners: In some cases, we may share your information with event sponsors or partners who are directly involved in hosting or supporting the event, but only to the extent necessary to facilitate event participation or services.

  • Legal Compliance: We may disclose your personal information if required by law, or in response to a valid legal request, such as a subpoena, court order, or government investigation.

We will not sell, rent, or lease your personal information to third parties for their marketing purposes.

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5. Your Rights

You have the following rights with respect to your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct or update any inaccurate information we hold about you.

  • Deletion: You can request that we delete your personal information, subject to legal obligations or legitimate business interests.

  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights or ask any questions regarding our privacy practices, please contact us at markets@thatsmineevents.com.au

 

6. Cookies and Tracking Technologies

We may use cookies or other tracking technologies to improve your experience on our website and during events. These technologies help us analyze user behavior and provide relevant content and advertising. You can manage your cookie preferences through your browser settings.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your information.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

 

That's Mine Events
Email: markets@thatsmineevents.com.au
Phone: 0420982 445
Address: Melbourne, VIC. Australia

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