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REFUND POLICY

  • No Refunds will be issued for cancellation after the charge date. However, the fee may be used as a credit for future markets.

  • Please ensure cancellation before the charge date if you no longer wish to participate.

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 By submitting your application through the ISSIMO Market platform and completing a payment, you agree to the following terms and conditions regarding payments, fees, and refunds.

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1. Payment and Billing

When you submit your application to become a stallholder through the ISSIMO Market platform, the site fee will not be automatically deducted at the time of submission. Payment will only be taken automatically once your application has been approved by the event organizers. Upon approval, the required site fee will be automatically deducted from your payment method by ISSIMO Market, the official booking platform for this event.

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2. No Refund Policy

Once the payment for the site fee has been processed and funds have been successfully deducted by ISSIMO Market, no refunds will be issued under any circumstances. We do not offer refunds, exchanges, or credits for any transactions once payment has been made.

 

3. Automatic Deduction of Site Fee

By submitting your stallholder application through the ISSIMO Market platform, you acknowledge and agree that the site fee will be automatically deducted only after your application has been reviewed and approved by the event organizers. Once approved, you consent to the automatic deduction of the site fee by ISSIMO Market from your payment method, and you understand that this payment is non-refundable.

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4. Exceptions

In some specific circumstances, and at our sole discretion, we may consider providing a refund or adjusting the site fee. These exceptions may include, but are not limited to:

  • Duplicate payments made by mistake

  • Technical issues preventing the completion of the transaction or access to services

Any request for an exception must be made in writing to our customer support team within [insert number of days] days of the transaction.

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5. Disputes and Chargebacks

If you initiate a chargeback or dispute a transaction after payment has been processed by ISSIMO Market, we reserve the right to suspend your application or restrict your access to the event until the matter is resolved. Any chargebacks may also result in a permanent ban from participating as a stallholder in future events.

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6. Agreement

By submitting your application through the ISSIMO Market platform and agreeing to these Terms and Conditions, you acknowledge that you have read and understood the no refund policy and automatic deduction of the site fee by ISSIMO Market once your application is approved. You also agree to be bound by these terms and conditions. If you do not agree with this policy, please refrain from submitting your application.

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7. Changes to Terms

We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

If you have any questions or concerns, please contact our customer support team at [Insert Contact Information].

This version now specifies that ISSIMO Market is the platform responsible for processing the payments and the automatic deduction of the site fee. Let me know if you need any further modifications!

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